Privacy Policy
This site is call-only. It has no forms, and this policy explains what information a phone call or a visit can involve.
Information we receive
When you call our line, we receive your phone number and whatever you tell us, such as your address, a description of the damage and details about your building. We use that information to dispatch a crew, explain scope and price, and follow up on the job.
Calls to our line may be recorded for quality and training purposes. If you do not want a call recorded, tell the dispatcher at the start of the call.
This website
This website does not contain forms and does not ask you to type personal information into a page. Pages load fonts from Google Fonts, and some pages embed a Google Maps view. Those services may receive your browser address and standard request details under their own privacy policies.
How we use information
We use call information to provide the service you asked for, to document the job, to improve how our dispatchers answer calls and to meet legal and insurance documentation needs. We share job details with the crew assigned to your address and with parties you ask us to coordinate with, such as an adjuster or property manager.
Retention and your choices
We keep job and call records for as long as needed to support the work and any related claim. You can ask us to correct information you gave us or to tell you what we hold by calling the line or emailing [email protected].
Children
Our service is intended for property owners, tenants and managers, not for children, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy as the site or service changes. The date below shows when it was last changed. Questions go to the email above or to the 24/7 line, and our contact page has the address.
Last updated: 2026.