ZIP codes
Primary ZIP 90230. Also covered: 90232.
Water utility
Golden State Water Company (many addresses, check your bill)
Permits and inspections
City of Culver City Building Safety Division
Dispatch
Emergency dispatch available around the clock, every day, from Marina Del Rey.
The wet season in Culver City
Rain in Los Angeles comes mostly in the cooler months, and Culver City is built around a channel that carries it. Ballona Creek runs through most of the city and is a roughly nine-mile flood protection channel with a watershed of about 130 square miles across several cities.
In a 2019 storm, news video showed the creek swollen with runoff near Syd Kronenthal Park. That is a reminder to clear gutters and downspouts before the rainy months and to check the FEMA flood map for your address if you live or work beside the channel.
Dry-season water problems nobody plans for
Not every Culver City water loss starts in winter. Summer brings air conditioner condensate lines that back up into a closet or attic, irrigation lines that break behind a fence and water heaters that fail at the tank seam.
A slow condensate leak is especially sneaky because the wet spot is small and hidden, but the drywall behind it stays damp. If you see a stain, a musty smell or soft baseboard, call before the wall needs to be opened up.
Storm night, flooded garage or burst line: when water is spreading in Culver City
Call the 24/7 line the moment water is moving. Tell us where it started and how far it has gone, and we send a crew with pumps, extraction units, moisture meters, air movers and dehumidifiers, with same-day response when available.
We never promise a specific arrival time, but we will stay on the phone and walk you through the safe steps while you wait.
Do these four things while you wait
Close the supply
Turn off the fixture valve or the house main. If the water is from rain or runoff, move to higher ground.
Respect the panel
If the panel is wet or the floor around it is, do not touch it. Call the utility or 911 for any electrical or gas risk.
Move and photograph
Take photos, then lift rugs, files and electronics onto furniture or a counter.
Avoid dirty water
Stay out of water that came from a sewer, drain or street. Keep children and pets away from it.
Neighborhoods and what each tends to need
Culver City has about 15 recognized neighborhoods, including Downtown Culver City, Fox Hills, Blair Hills, Park East and Park West and the Hayden Tract. Downtown buildings mix shops with apartments, so a restaurant line can wet a unit above, while Fox Hills and Blair Hills homes more often face roof and plumbing leaks.
The Hayden Tract is known for creative studio buildings, and Culver Studios, built between 1918 and 1920, is a historic site. Older studio and warehouse-style buildings have big roofs and long plumbing runs, so facility managers should call at the first sign of a ceiling stain.
How we order the work in Culver City
Because many Culver City losses involve fast moving water, emergency water removal comes first, then water mitigation dries the walls and floors. Soaked materials go out through water damage cleanup.
If the water came from the creek or from storm runoff, flood damage restoration applies. After drying, water damage repair puts the building back together. Our other coverage is nearby, including Playa Vista and Venice.
Utilities, permits and the line with Los Angeles
Culver City is its own city, incorporated in 1917. Many addresses are served by Golden State Water Company, but check your bill to confirm your utility. Permit questions go to the City of Culver City Building Safety Division at City Hall on Culver Boulevard.
Just across the city line, the Del Rey neighborhood of Los Angeles and Palms are part of the City of Los Angeles, so permits there go through LADBS rather than Culver City. We take calls from both and the same 24/7 line answers.
Cost factors and policy questions
Scope depends on the water category, the area that got wet, the materials involved, the drying days and any rebuild. We explain scope and price before work starts, and we cannot give a number without seeing the damage.
Sudden and accidental damage is often covered, long-running leaks often are not, and flood usually needs separate flood coverage. Check your policy and ask your insurer.
Water in a Culver City garage, studio-area building or Fox Hills home? Call the 24/7 line and give us the street.
Call (424) 550-5662Frequently Asked Questions
We cover 90230 and 90232, which together take in Downtown Culver City and the Hayden Tract, Fox Hills and Blair Hills, and the Park East and Park West blocks. We also take calls from the Del Rey and Palms neighborhoods just across the line.
Yes. The 24/7 line answers at night, on weekends and during storms, with same-day response when available. Tell us the source, how deep the water is and which floor it is on.
ANSI/IICRC S500 is the published standard for professional water damage restoration, and our process follows it. It sorts water into three categories and sets drying goals, which matters in Culver City when a Ballona Creek storm backs water into a garage or lower unit. Ask any restoration company whether its crews work to S500.
Many Culver City addresses are served by Golden State Water Company, but check your bill, because addresses close to the city line may be served differently.
That is a question for your insurer and the FEMA flood map. Ballona Creek is a flood protection channel through the city. Check the map for your address and ask how flood coverage differs from a burst pipe.
Yes. Slow leaks from a water heater or a condensate line often wet the drywall behind them. We map moisture with a meter and dry the cavity before mold becomes a concern.
Yes. Those neighborhoods are in the City of Los Angeles, so permits there go through LADBS, but the same 24/7 line and crews answer for them.