ZIP codes
Primary ZIP 90291. Also covered: 90292. ZIP 90292 also serves Marina Del Rey, where our office is located.
Water utility
Los Angeles Department of Water and Power (LADWP)
Permits and inspections
Los Angeles Department of Building and Safety (LADBS)
Dispatch
Emergency dispatch available around the clock, every day, from Marina Del Rey.
When water is spreading in Venice
A burst supply line, a failed water heater or a leaking deck drain can put water through a Venice building quickly. Call the 24/7 line first and tell us where the water is coming from, what it has touched and whether anyone can reach the shutoff.
We then send a crew with extraction units, air movers and moisture meters, with same-day response when available. We do not promise an arrival time, because an honest answer depends on the hour, the call volume and your street.
Venice sits at an elevation of about 10 feet. That is one more reason to check the FEMA flood map for your address and to ask your insurer how flood differs from a burst pipe before you ever need to file anything.
What goes wrong most often in Venice buildings
Much of Venice is older housing. Many homes are bungalows or early 1900s multifamily buildings, and about 69 percent of Venice housing is rented. That mix means leaks often begin in shared walls, in kitchens sitting above another unit and in bathrooms that were updated around older drain lines.
Older buildings can also hide a slow leak for weeks. A stain on a ceiling in an upstairs apartment may trace back to a fitting behind a wall two rooms away, which is why we map moisture with a meter before we decide where to cut or dry.
Walk streets, canals and getting equipment to the door
Many Venice houses open onto pedestrian-only walk streets. Crews often carry air movers and dehumidifiers in on foot, and that shapes how long setup takes. Tell us about your street layout when you call so we plan the equipment load before we leave the marina.
The canal blocks are part of the Venice Canal Historic District, built on land Abbot Kinney had drained and dug starting in 1905. Low ground is the practical reason canal-side owners should read their policy for flood language and keep a photo record of belongings.
While you wait for the crew in Venice
Stop the source
Close the fixture valve or the main shutoff, and leave a note for neighbors in a shared building so the unit above knows.
Power down with care
Switch off breakers only if the panel is dry and you can reach it without stepping in water. Otherwise call the utility or 911.
Lift what you can
Raise rugs, shoes, books and small furniture onto counters and photograph everything before you move it.
Keep people clear
Keep children and pets out of any water that came from a drain, toilet or outdoor source.
Rentals, shared walls and who to tell first
Because most Venice housing is rented, the first call after ours is often to a landlord or property manager. Send photos and the time you noticed the water. Who pays depends on the lease and on how the water started, so keep the conversation factual and in writing.
Owners in small multifamily buildings should also tell the neighbor below. A leak that begins in one unit can wet the ceiling of another within hours, and a second unit means a second set of belongings and a second insurance claim.
How we order the work on a Venice property
Standing water comes out first through emergency water removal. Then water mitigation dries the structure with air movers and dehumidifiers while a moisture meter shows which walls and floors are still wet.
Wet materials that cannot be saved leave through water damage cleanup, and the rebuild follows with water damage repair. If the water came from outside the building, flood damage restoration covers the extra steps for contaminated water.
Cost factors and your policy, in plain terms
| Factor | Why it changes the scope |
|---|---|
| Water category | Clean supply water is handled differently from drain or outdoor water |
| Area affected | More wet floor, wall or ceiling means more drying equipment |
| Materials involved | Plaster, hardwood and carpet dry and fail in different ways |
| Drying days | Equipment time depends on how wet the structure became |
Sudden and accidental water damage is often covered, gradual leaks and neglect often are not, and flood usually needs separate flood coverage. Check your policy or ask your insurer. We explain scope and price before work starts, and we never promise a claim will be approved.
Water service, permits and the Los Angeles side of the line
Venice is part of the City of Los Angeles, so water service comes from LADWP and rebuild permits go through LADBS. LADBS says each construction stage must be inspected and approved before the work is covered, so ask the department whether your repair needs a permit before walls are closed.
Shops and restaurants along Abbot Kinney Boulevard and the arcaded early 1900s buildings on Windward Avenue share walls and floors. A kitchen line that fails in one unit can reach the next tenant, so call us before the water crosses a party wall.
We also take calls from the Marina Peninsula neighborhood to the south. It is not a separate page here, but the same crews and the same 24/7 line answer for it.
Water moving through a Venice walk street home or a shop on Abbot Kinney? Call the 24/7 line and tell us the nearest cross street.
Call (424) 550-5662Frequently Asked Questions
Yes. We cover 90291, the main Venice ZIP, and 90292, which Venice shares with Marina Del Rey. That takes in the blocks from Ocean Front Walk and Windward Avenue through Abbot Kinney Boulevard and the walk streets to the canal blocks and the southern edge toward the marina.
Yes. The 24/7 line answers at night, on weekends and on holidays, and we offer same-day response when available. Tell us the source of the water and whether you can reach the shutoff, and we plan the crew and extraction equipment around that.
Drying follows the published ANSI/IICRC S500 water damage standard, which sets the goal as readings that match dry reference materials in the same building. In an older Venice bungalow that often means checking framing and subfloor as well as the surface, and we show you the readings before equipment leaves. You can ask any company whether its crews work to S500.
Yes, but plan for it. Equipment is often carried in by hand along the walk street, so we send enough people to move air movers and dehumidifiers without delay. Give us the nearest cross street and any gate or step details when you call.
It depends on your lease and on how the water started. Tell your landlord right away, send photos, and check whether you carry renter coverage for your belongings. We explain the scope of work so everyone is working from the same facts.
Sudden and accidental water damage is often covered, while long-running leaks often are not. Policies differ, so read yours or ask your insurer. We document the damage with photos and moisture readings that you can hand to your adjuster.
Venice is in the City of Los Angeles, so start with LADBS. Confirm which jurisdiction your parcel is in and ask whether the repair needs a permit before drywall or flooring goes back in.